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ALARM MONITORING EQUIPMENT & SERVICES

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COPS Monitoring SDM Buyers Guide 2024

COPS Monitoring is the leader in wholesale monitoring with 5 distinct advantages, and why we're trusted by thousands of alarm dealers to safeguard millions of subscribers across the US, Canada, Puerto Rico, and other U.S. Territories.

100% Wholesale Monitoring: COPS Monitoring has never installed, owned accounts, or competed with our dealers. 100% wholesale monitoring means COPS is focused on supporting your company with professional monitoring and the tools you need to run your business.

Reliability: We have been providing multi-location monitoring for more than 20 years. Today, our network of monitoring stations has comprehensive redundancy in technology and staffing and delivers some of the fastest and most stable response times in the industry. COPS is UL listed, FM approved, FirstNet authorized, IQ, SOC 2, HIPAA certified, and TMA Five Diamond certified and has been recognized as TMA Central Station of the Year.

Technology: Generations® is the industry’s only 100% proprietary UL-listed wholesale monitoring platform. Each year, we integrate our API with the leading emerging services so our dealers can capitalize on new revenue-creating offerings. We have multiple layers of advanced redundancy—both onsite in our main facility in NJ and mission-critical equipment deployed at additional locations.

Stability: For more than 46 years, COPS has been widely regarded as delivering high-quality monitoring services. Our ongoing commitment to reinvesting in our employees, central stations, and dealer base has made COPS the best in the industry, yet with our regional central station approach, we can maintain a “hometown” level of service.

People: To achieve and maintain excellence in service, we must know how to identify, recruit, train, and retain people who demonstrate professionalism, empathy, a sense of duty, and more. We believe no one does this better than COPS. Learn more about our dispatcher selection and rigorous proprietary Gradation process at copsmonitoring.com/people.