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SDM  //  July 2024  //  Volume 54, No. 7

CONTENTS

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Getty Images 1942771288

COVER STORY

Exclusive

2024 Top Systems Integrator’s Report: Transformative Change

With unprecedented changes in technology and customer expectations driving up demand, the 2024 SDM Top Systems Integrators had a banner year.

Top Systems Integrators 2024

FEATURES

Wireless Opportunities in Access Control

Wireless access control solutions offer ease of installation, increased flexibility, scalability and cost effectiveness to end-user installations.

Essential Cybersecurity Advice for Video Surveillance Teams

Experts in the know explain the critical need for cybersecurity training and education for security integrators in video surveillance, detailing best practices for building awareness, training staff on protocols, and fostering a culture of security within organization.

Insights & Sounds: Fire Alarm Signaling Devices

Fire alarm signaling devices are integral to the health and safety of a building and its occupants. SDM speaks with two experts about the latest trends, codes and products.

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DEPARTMENTS

// Insider News & Business

Top takeaways from PSA TEC's State of the Industry session; Pye-Barker Acquires Bates Security; and more industry news.

// Technology @ Work

Learn how Stone Security integrated a suicide prevention tech system for the Denver Preforming Arts Complex.

// Technology Solutions & Skills

i-PRO Co. announces support for Docker and other new solutions and tech upgrades pertaining to the security industry.

// Products & Services

The “Editor’s Choice” and more new products and solutions as described by manufacturers.

// Security Comings & Goings

This new column highlights the latest personnel announcements in the security industry.

// Classifieds

// Ad Index

Inside

COLUMNS & DEPARTMENTS

Editor’s Angle

TMA’s Ultimate Guide to Operator Best Practices

The Monitoring Association aims to establish standardized guidelines essential for enhancing reliability, reducing false alarms and optimizing response times in the rapidly evolving field of video monitoring.

Why TMA-AVS-01 Enhances Public Safety & Security Collaboration

Industry insiders convened at ISC West to discuss AVS-01, a new ANSI-accredited standard aimed at improving alarm validation and enhancing communication between the security sector and public safety agencies.

Transforming Security With Remote Video & Offshore Support

Remote video monitoring is advocated as a critical solution for addressing labor shortages and enhancing operational efficiency within the security industry, highlighting its evolution and economic advantages over traditional security guarding methods.

Video Monitoring News

Rapid Response Monitoring first to achieve UL Listing for AVS-01; Security Central President Caroline Brown to co-chair TMA 5 Diamond Committee

Product Showcases

Wes Usie

ON THE COVER: GUARDIAN ALARM SYSTEMS PRESIDENT WES USIE. IMAGE COURTESY OF GUARDIAN ALARM SYSTEMS

FEATURES

From Customer to CS & Back: Successful Monitoring Practices

In remote video monitoring, best practices at the customer premises lead to successful outcomes at the central station.

How Video Analytics Is Elevating Public Safety

Industry insiders explain how advanced video analytics technology is transforming central monitoring stations, enhancing public safety, and improving collaboration with law enforcement and emergency responders.

SDM’s Video Monitoring TODAY is for companies that provide their dealer or end user customers with video-based monitoring services such as video-verified alarms, event-based video monitoring, interactive video surveillance, and video guard tours. With a particular focus on the application of video surveillance technologies in central station monitoring, Video Monitoring TODAY features perspective from industry experts, profiles of leading companies, coverage of trends and issues, and relevant news. For more information, please contact SDM Senior Editor Rodney Bosch at boschr@bnpmedia.com or call 847-405-4028.

Video Monitoring Today // Supplement to SDM

Coming Next Month

State of the Market: Security & Smart Home, TMA Central Station Excellence Awards, TSI Brand Results, Video Recorders

Acom Owen

This Month on SDMmag.com

Acom & Owen Security Talk Growth on the 2024 SDM 100

SDM recently spoke with Sam Phillips, vice president, customer experience, Acom Integrated Solutions, and Chris Pierce, president, Owen Security Solutions, about both company’s growth on the SDM 100 — including the challenges they faced and what they believe drove their successes.

LISTEN NOW

SDM (ISSN: Digital 1934-0605) is published 12 times annually, monthly, by BNP Media II, L.L.C., 550 W Merrill St., Suite 200, Birmingham, MI 48009-1443. Telephone: (248) 362-3700, Fax: (248) 362-0317. Copyright 2024, by BNP Media II, L.L.C. All rights reserved. The contents of this publication may not be reproduced in whole or in part without the consent of the publisher. The publisher is not responsible for product claims and representations. Change of Email Address: Send an email to: sdm@omeda.com. For subscription information or service, please contact Customer Service at: Phone: (800) 952-6643 Fax: (847) 763-9538.