SDM // July 2024 // Volume 54, No. 7
CONTENTS
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COVER STORY
Exclusive
2024 Top Systems Integrator’s Report: Transformative Change
With unprecedented changes in technology and customer expectations driving up demand, the 2024 SDM Top Systems Integrators had a banner year.

FEATURES
Wireless Opportunities in Access Control
Wireless access control solutions offer ease of installation, increased flexibility, scalability and cost effectiveness to end-user installations.
Essential Cybersecurity Advice for Video Surveillance Teams
Experts in the know explain the critical need for cybersecurity training and education for security integrators in video surveillance, detailing best practices for building awareness, training staff on protocols, and fostering a culture of security within organization.
Insights & Sounds: Fire Alarm Signaling Devices
Fire alarm signaling devices are integral to the health and safety of a building and its occupants. SDM speaks with two experts about the latest trends, codes and products.
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DEPARTMENTS
// Insider News & Business
Top takeaways from PSA TEC's State of the Industry session; Pye-Barker Acquires Bates Security; and more industry news.
// Technology @ Work
Learn how Stone Security integrated a suicide prevention tech system for the Denver Preforming Arts Complex.
// Technology Solutions & Skills
i-PRO Co. announces support for Docker and other new solutions and tech upgrades pertaining to the security industry.
// Products & Services
The “Editor’s Choice” and more new products and solutions as described by manufacturers.
// Security Comings & Goings
This new column highlights the latest personnel announcements in the security industry.
// Classifieds
// Ad Index
COLUMNS
// Editor's Angle
// Security & The Law
// Marketing Madmen
// Integration Spotlight
// SIA Waypoints
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FEATURES
Inside
COLUMNS & DEPARTMENTS
Editor’s Angle
TMA’s Ultimate Guide to Operator Best Practices
The Monitoring Association aims to establish standardized guidelines essential for enhancing reliability, reducing false alarms and optimizing response times in the rapidly evolving field of video monitoring.
Why TMA-AVS-01 Enhances Public Safety & Security Collaboration
Industry insiders convened at ISC West to discuss AVS-01, a new ANSI-accredited standard aimed at improving alarm validation and enhancing communication between the security sector and public safety agencies.
Transforming Security With Remote Video & Offshore Support
Remote video monitoring is advocated as a critical solution for addressing labor shortages and enhancing operational efficiency within the security industry, highlighting its evolution and economic advantages over traditional security guarding methods.
Rapid Response Monitoring first to achieve UL Listing for AVS-01; Security Central President Caroline Brown to co-chair TMA 5 Diamond Committee
Product Showcases
ON THE COVER: GUARDIAN ALARM SYSTEMS PRESIDENT WES USIE. IMAGE COURTESY OF GUARDIAN ALARM SYSTEMS
FEATURES
From Customer to CS & Back: Successful Monitoring Practices
In remote video monitoring, best practices at the customer premises lead to successful outcomes at the central station.
How Video Analytics Is Elevating Public Safety
Industry insiders explain how advanced video analytics technology is transforming central monitoring stations, enhancing public safety, and improving collaboration with law enforcement and emergency responders.
SDM’s Video Monitoring TODAY is for companies that provide their dealer or end user customers with video-based monitoring services such as video-verified alarms, event-based video monitoring, interactive video surveillance, and video guard tours. With a particular focus on the application of video surveillance technologies in central station monitoring, Video Monitoring TODAY features perspective from industry experts, profiles of leading companies, coverage of trends and issues, and relevant news. For more information, please contact SDM Senior Editor Rodney Bosch at boschr@bnpmedia.com or call 847-405-4028.
Video Monitoring Today // Supplement to SDM
Check out JULY's Advertisers
Coming Next Month
State of the Market: Security & Smart Home, TMA Central Station Excellence Awards, TSI Brand Results, Video Recorders
This Month on SDMmag.com
Acom & Owen Security Talk Growth on the 2024 SDM 100
SDM recently spoke with Sam Phillips, vice president, customer experience, Acom Integrated Solutions, and Chris Pierce, president, Owen Security Solutions, about both company’s growth on the SDM 100 — including the challenges they faced and what they believe drove their successes.






