NEWS
security industry standards
Rapid Response: First 3rd-Party Monitoring Center to Receive UL Listing for AVS-01
Rapid Response Monitoring Services, an early adopter of the new TMA-AVS-01 Alarm Validation Scoring Standard, has earned the Underwriters Laboratories UL-CAVS listing to become the first third-party monitoring center to both adopt the standard and receive the UL listing.
“AVS-01’s accurate scoring and classification of intrusion alarms improves situational awareness and allows specialists to relay a more comprehensive depiction of what is happening at the premises,” said Morgan Hertel, vice president of technology and innovation, Rapid Response. “This standard is a critical need for our industry, so we dedicated substantial resources to put it in place and secure the UL listing as soon as possible.”
AVS-01 is an American National Standards Institute (ANSI) compliant standard developed by The Monitoring Association (TMA) to enhance professional monitoring services. Rapid Response fully deployed AVS-01 on January 15, following two years of preparation and four months of beta testing.
“Our customized and fully proprietary monitoring software analyzes alarm data, applies AVS-01 standardized scoring, and generates a priority level for all intrusion alarms,” said Rapid Response President Jeffrey Atkins. “ This score is based on the probability of unauthorized activity at the location. Communicating AVS-01 scores to authorities during dispatch results in enhanced protection, reduced calls for service, increased customer satisfaction, and a competitive advantage for our Rapid Response dealers. For these reasons, delaying deployment was simply not an option.” //
TMA Appoints Security Central President Caroline Brown to Co-Chair 5 Diamond Committee
The Monitoring Association (TMA) announced that Caroline H. Brown, president, Security Central, accepted the position of co-chair of the association’s Five Diamond Committee.
BROWN
TMA’s Five Diamond designation is granted annually to TMA member monitoring centers that satisfy all of the requirements of the five points of excellence. In her new leadership role, Brown will work to ensure the designation remains current and reflective of excellence in security monitoring.
“As a third-generation business owner, I have a vested interest in industry programs that make my team better,” Brown stated. “This leadership position provides an opportunity for me to be involved during a pivotal time in our industry as rapid changes take place. During a time with so much consolidation, I feel this committee is an avenue to ensure the integrity of security monitoring moving forward.”
TMA CEO Celia T. Besore stated, “Caroline’s expansive knowledge and direct experience as a business leader have already proven a tremendous asset to the Five Diamond Committee and the program. She readily recognizes the challenges facing monitoring centers today in the current, complex landscape. TMA members and the greater monitoring industry will derive great benefits from her contributions in this important role.” //
