GardaWorld Launches New Combined Video Monitoring Solutions Brand, ECAM

World Security Corp. (GardaWorld), an entrepreneurial-driven corporation focused on building global security services, AI-enabled security technology, integrated risk management and cash automation solutions, announced the launch of ECAM, a North American provider of AI-driven surveillance technology.

ECAM combines live video surveillance technology with human expertise to deliver real-time protection with precision and vigilance. ECAM delivers intelligent security with proprietary and patented mobile and permanent remote video monitoring tailored to industries like residential communities, construction, commercial real estate, logistics, auto dealerships and critical infrastructure.

“With ECAM, we’re building more than a company — we’re building a global champion business that will shape the future of surveillance and security,” said Stephan Crétier, founder, chairman, president and CEO, GardaWorld. “By combining the scalability of advanced AI with decades of operational expertise, we’ve created a platform that delivers a level of efficiency, reliability and insight unmatched in the industry. ECAM already commands the largest footprint of monitored mobile and permanent surveillance units in North America, positioning us as the emerging market leader in a rapidly expanding sector. We’ve invested aggressively to scale, innovate and unlock long-term value — with a laser focus on market share, operational excellence and sustainable growth. The opportunity in surveillance ahead is massive and ECAM is uniquely positioned to lead.”

As part of its launch, ECAM has also launched a proprietary upscaling technology and process of enhancing the resolution and quality of lower-resolution video footage using advanced algorithms. This new technology, known currently as “Integra,” is now deployed across all ECAM surveillance systems and represents an advancement in how its video surveillance footage is processed and analyzed. Unlike traditional approaches, image resolution can remain lower at origin and be upscaled up to 6x for AI detection and monitoring fidelity. All of this occurs within the advanced ECAM cloud.

“ECAM enters the market at a time when customers are demanding smarter technology, faster threat detection and response and greater cost efficiency,” said Christopher Brooks, chief operating officer, ECAM. “Our deeply customer-centric model is built on operational excellence and innovative proprietary technology, developed by our own in-house R&D teams. We deliver high-performance security solutions with speed, precision and value without unnecessary complexity or overhead. By combining AI-driven innovation with deep executional and human expertise, we’re enabling our customers to scale their security smarter, respond faster and realize stronger ROI from day one.”

Immix & RAD Announce Integration Plans for AI-Driven Incident Management

Immix and Robotic Assistance Devices Inc. (RAD) announced plans to develop a strategic integration for real-time incident response.

This collaboration will explore the integration of RAD’s latest solution, SARA (Speaking Autonomous Responsive Agent), into the Immix platform, empowering security monitoring centers to leverage automation for incident escalation and response. Traditional security monitoring often relies on manual processes, which can introduce delays in response times and decision-making. The integration of SARA’s technology with the Immix platform is set to enhance operational efficiency by automating critical communication steps, ensuring that key stakeholders receive timely and relevant information during security events.

By combining the robust toolset available to monitoring centers utilizing the Immix platform with RAD’s intelligent conversational AI, security centers will be able to:

• Automate critical phone calls to escalate incidents, notify key stakeholders, and request input on incident resolution.
• Enhance decision-making by allowing recipients to ask SARA specific questions about the event — such as suspect descriptions, location details, relevant timestamps, or even the potential presence of weapons — leveraging metadata analysis.
• Improve operator efficiency through simultaneous escalations, reducing response times when every second counts.
• Ensure a consistent and customizable user experience, supporting security teams in making informed decisions while maintaining operational control.
• Better equip first responders with real-time insights before they arrive on-site, improving situational awareness and safety.

“This strategic integration goes beyond standard monitoring solutions — it’s about delivering actionable intelligence in real-time,” said Chris Brown, CEO, Immix. “By integrating SARA’s voice services into our platform, we’re enabling security teams to maximize efficiency and make faster, smarter decisions during critical incidents. The Immix Beyond Monitoring initiative was born to give our clients the most cutting-edge tools that can aid in delivering critical information to first responders and key stakeholders, SARA is the next generation of that critical communication.”

Steve Reinharz, CEO/chief technology officer, AITX and RAD, added, “SARA represents the next evolution in security automation, providing critical real-time insights and response capabilities. Immix has been a trusted name in security monitoring, and we are excited to collaborate on this innovative integration. By combining our AI-driven technology with Immix’s proven platform, we are helping security teams streamline incident management and improve outcomes in ways never before possible.”

TMA CEO Celia T. Besore Announces Retirement

The board of directors of The Monitoring Association (TMA) announced the retirement of its CEO, Celia T. Besore. Besore has served in successive positions during her tenure with the organization, which spans over 19 years of service.

“With Celia’s guidance, TMA has experienced consistent growth in membership and influence in our industry,” stated Steve Butkovich, president, TMA. “We’ve celebrated marked advancements in TMA programs (ASAP, Five Diamond, and FirstNet), standards, and advocacy. Her dedication to the monitoring industry has left a lasting impact on our members and partners in the security industry, public safety, and law enforcement. As a result of her competent leadership, TMA is positioned for continued success. The TMA Board deeply thanks Celia for her service to TMA and our industry.”

Besore first joined the then-CSAA staff in April of 1999 as director of marketing and communications, later becoming vice president of marketing and programs. In the ensuing 11 years, she also guided TMA’s membership and education initiatives — all the while achieving consistent growth of the organization. In August of 2010, she left TMA to become the executive director and CEO of the National Association of Hispanic Nurses (NAHN). She returned to TMA in January 2017, assuming the position of vice president of membership and programs. In November 2018, Celia was appointed executive director of TMA, later promoted to CEO.

“I am overwhelmed with both gratitude and pride as I reflect on my time at TMA where I have been afforded many opportunities to grow and advance in my career,” Besore shared. “Above all, my greatest rewards and inspiration have been appreciated in the moments of collaboration with the many dedicated and passionate professionals who are dedicated to the protection of life and property. I will always treasure the relationships I have made over the course of my tenure at TMA.”

Most notable among her accomplishments and contributions to the association during her tenure are: assisting with the development of the original Operator Level 1 and 2 online courses; the introduction of social media; the creation of the Five Diamond program; the development of the Excellence Awards; the development of an marketing campaign for NAMTSE, which included a virtual expo and was recognized with an award by the American Society of Association Executives; the establishment of the first Compliance Community, which created an online resource of state licensing requirements; and the writing of the history of the first 50 years of the association. She is also especially proud of TMA’s response to the pandemic, an unprecedented challenge for the industry and association. TMA supported its members during this period by offering highly attended weekly town halls covering the most critical issues of that week and providing them with many other resources and assistance.

Alarm.com Acquires CheKT

Alarm.com announced a majority-stake acquisition of CHeKT, a cloud platform for remote video monitoring (RVM) services.

CHeKT’s enterprise-ready platform includes subscription-based RVM services that enable central stations and service providers to deliver high-value, proactive, crime-stopping solutions to commercial and residential subscribers.

According to the announcement, CHeKT has cultivated a robust partner base, and the acquisition strengthens Alarm.com’s market opportunity in the emerging professional video monitoring space. CHeKT’s intuitive control room operator interface enables proactive video verification and response capabilities, allowing central station operators to evaluate video alarm events quickly and accurately.

CHeKT’s RVM solution is already embedded into many central stations and offers compatibility with many different video camera brands and other security products. CHeKT will continue to operate independently, and the Alarm.com video solution and the OpenEye enterprise video solution will be fully integrated into CHeKT’s control room software. With the addition of CHeKT, Alarm.com’s service provider partners can deliver an RVM solution to protect any property type.

“CHeKT is a pioneer and a leader in the RVM space,” said Jeff Bedell, president, ventures business and corporate strategy, Alarm.com. “CHeKT’s deep industry experience has allowed them to design a comprehensive product that fits in seamlessly with monitoring station workflows. Their technology has attracted an impressive roster of partners, and we look forward to building on that momentum with the CHeKT team.”

Wes Usie, president and founder of CHeKT, said, “We’re excited to take CHeKT to the next level with Alarm.com. We built the CHeKT platform to help professional security providers deliver a unique and crucial video security solution to their customers. No company delivers on that vision as comprehensively as Alarm.com, making it an ideal outcome for CHeKT to continue to evolve and expand our solutions with them.”

Everon Has Appointed David Charney as Senior Vice President, Video Command Center

Everon announced that David Charney has joined its team as senior vice president, Video Command Center.

With nearly 20 years of industry experience, Charney has held executive roles, including president, chief operating officer, and most recently chief customer officer for Stealth Monitoring, an intelligent video monitoring services provider that he co-founded. Charney also currently serves as co-chair of The Monitoring Association’s (TMA) Surveillance and Video Verification Committee. As senior vice president, Video Command Center for Everon, he will focus on expanding Everon’s portfolio of video monitoring solutions and capabilities, while maintaining high-quality customer service on a national scale.

“David has long been a highly influential and innovative leader in this industry and views technology through a customer-centric lens,” said Tim Whall, chairman of the board and Interim CEO, Everon. “His proven expertise and market-leading insight will elevate Everon in the video monitoring space, ensuring we provide our customers with the most advanced video solutions and services.”