Solutions & Skills


Alarm Monitoring

After Success in Canada, RSPNDR Makes U.S. Debut

RSPNDR has announced it is now expanding into select U.S. markets after launching in Canada, connecting monitoring stations with active alarms to on-demand mobile guard units.

RSPNDR software automates key end-to-end processes to connect guards to alarms faster, in fewer steps. Monitoring stations have full transparency into the progression of guard response with real-time tracking, digital reports on status and photo documentation for full accountability.

Without employing guards or owning patrol vehicles, RSPNDR partners with local licensed guard companies to deliver alarm response demand. By generating dispatch needs, guards spend less time waiting and more time serving customers, so guard companies that join the program become more productive and profitable. The app tracks, monitors and holds guards accountable while providing reporting and analytics.

Guards can arrive on site before a monitoring station can even connect to a traditional dispatch center by phone. The platform algorithmically pings the guard that will be able to respond first. As average response times have decreased, more monitoring and guard companies are requesting to join the program, according to RSPNDR.

“The value that we provide helps monitoring stations, alarm companies and guard companies generate more recurring revenue by adding guards as a service, while connecting active alarms with otherwise unoccupied guard units and giving end users a higher level of safety, security and peace-of-mind,” said Frank Pietrobono, senior vice president, sales and business development for RSPNDR.



Spencer Moore, vice president of the sales and marketing, Rapid Response Monitoring Services, Syracuse, N.Y., said the solution has a large value proposition to customers and alarm dealers. According to Moore, an alarm dealer typically sources their own guard service, and the monitoring center acts as a connector between the two parties. RSPNDR helps bridge that gap.

“They have a fantastic tech stack, a team that understands the industry and understands how to evolve the industry in a way that you can leverage technology to improve customer experience,” Moore said. “From us sitting in the monitoring center, having the integration and being able to provide that data at our fingertips to both the subscribers and the alarm dealers is really key.” To learn more visit

—Amanda Reed, Associate Editor, SDM //

Johnson Controls Adds Body-Worn Cameras, Autonomous Robots to Portfolio

Johnson Controls, a manufacturer of solutions smart, healthy and sustainable buildings announced the addition of body-worn cameras and autonomous robots to its physical security portfolio along with the integration of package screening technology powered by RaySecur. These intelligent technologies strengthen Johnson Controls building security portfolio and enable customers to extend the power of their systems far beyond the capabilities of traditional access control and video surveillance, the company said.

“At Johnson Controls we continue to enhance building technologies through digital transformation by leveraging Edge AI devices that power the OpenBlue Platform,” said Vijay Sankaran, chief technology officer at Johnson Controls. “Smart, autonomous buildings that continuously learn, adapt and automatically respond to the needs of occupants and environment are safer, more sustainable and more secure.”

Johnson Controls’ body-worn camera provides personal protection along with new methods for accountability, regulatory compliance and evidence management. Tightly integrated into Johnson Controls’ video management solutions, the body-worn camera offers optimized, live video streams using Wi-Fi or cellular networks for applications where real-time visibility is important. For recorded video, the body-worn camera automatically transfers its encrypted, secure recorded video into the video management platform. This allows operators to seamlessly search through body-cam footage as well as traditional camera footage for a more complete picture of their organization’s security.

Johnson Controls

Johnson Controls’ security robots powered by Ava Robotics are a workforce multiplier for an organization’s security staff, autonomously conducting event response along with routine patrols and inspections, providing 360-deg. video coverage and SIP audio communication capabilities. The robots improve situational awareness to security staff for diagnosis or diffusing an incident remotely. Equipped with video analytics that can monitor building occupancy levels, mask compliance, and object detection, the robots can promote a healthy and safe building environment by measuring temperature, humidity and air quality and combustible gases during inspections with solutions such as Johnson Controls C•CURE and Victor event alerts.

Physical goods and packages often enter premises unchecked — threats are now commonplace across many industries. RaySecur’s MailSecur all-in-one screening technology detects liquid, powder, weapons, explosives, radiation, and suspected materials with its safe millimeter waves. The integration with Johnson Controls’ security solutions means that scan results can now automatically trigger configurable responses across building systems to help mitigate incidents. For example, building lockdown or evacuation and communications with the building’s HVAC system to prevent potential spread of contaminants or smoke.

The combination of these innovations provides improvement to overall security management. Combining mail screening technology, robotics, edge intelligence and deep integrations into building systems improve an organization’s ability to dynamically respond to new threats while enhancing building security and building performance.

“Leveraging artificial intelligence, IoT and robotics in our security solutions enables us to provide our customers with new levels of operational visibility, situational awareness and autonomous operation,” said Osvaldo San Martin, vice president and general manager, Johnson Controls Security Products. “These technologies are among the first to be released from the OpenBlue Innovation Centers to accelerate bringing new technologies to market with our partners.”

The technologies are expected to be available from Johnson Controls by the end of 2021.

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ONVIF Introduces Add-On Concept for Increased Feature Interoperability & Flexibility

ONVIF, a global standardization initiative for IP-based physical security products, has announced the add-on concept, which extends the ONVIF conformance process to individual product features that can solve a specific use case or end user need. This new concept enhances the ability of ONVIF to more quickly respond to the needs of the market with increased interoperability and flexibility of choice for end users and systems integrators.

“The demand for more standardized solutions that can solve a wide variety of use cases is only continuing to grow,” said Leo Levit, chairman of the ONVIF Steering Committee. “As profile development can be a lengthy process, add-ons will allow ONVIF to more quickly offer additional capabilities and functionalities that carry the weight of ONVIF conformance to the market. We look forward to seeing development proposals from members for not only profiles, but also add-ons.”

An ONVIF add-on is one or more features that solve a particular use case; for instance, a need for standardizing file formats when exporting video. To conform to an add-on, a product must also conform to an ONVIF profile. The add-on concept enhances the ONVIF profile model by enabling conformance claims to additional features and capabilities that are not already included in ONVIF profiles.



An ONVIF profile involves a fixed and comprehensive set of features that enable a functional product to be developed solely on the profile specification. While the features included in profiles cannot be changed, add-ons are easily adaptable to evolving technology/specification requirements. Because an add-on supports version handling, it can be updated quickly to adjust for new technology additions or updates.

Extending ONVIF conformance tests to include optional add-ons ensures that an ONVIF conformant device, such as an IP camera, and an ONVIF client, such as a video management system, that conform to an add-on will work together regardless of the manufacturer.

ONVIF offers Profile S for streaming video; Profile G for video recording and storage; Profile C for physical access control; Profile A for broader access control configuration; Profile T for advanced video streaming; Profile M for metadata and events for analytics applications and Profile D for access control peripherals.

Further information about ONVIF conformant products, including member companies and their conformant models, is available on the ONVIF website. //

AMAG Symmetry CONNECT Integrates With Competitive Access Control Systems

AMAG Technology, an Allied Universal Company, announced that its Symmetry CONNECT identity management solution now integrates with third-party access control systems, providing more choices for users. Symmetry CONNECT is a policy-based physical identity and access management workflow platform.

Using Symmetry CONNECT, security operators can manage cardholders and visitors, import access card data and receive transaction data from other access control systems. For large enterprise users who operate multiple access control systems across an organization, CONNECT streamlines the day-to-day operations and allows users to operate all systems via CONNECT. Employees can use one credential to open doors, rather than carry multiple credentials for different systems or facilities.

“Customers now have a choice; they no longer have to rip and replace their existing system but can manage all of their access control systems using Symmetry CONNECT,” said Jonathan Moore, vice president of product management, AMAG Technology. “Future company mergers and acquisitions are easily managed with CONNECT, which streamlines and simplifies security operations for enterprise users. This also demonstrates AMAG’s commitment to providing a completely open API for all Symmetry products, encouraging technologies from all industries, including our competitors, to integrate with our Symmetry Security Management System.”


AMAG Symmetry

Symmetry CONNECT meets Physical Security Interoperability Alliance (PSIA) standards. The PSIA is a consortium of physical security product companies and system integrators who work together to deliver interoperable security products. The PSIA develops open specification standards, such as the PLAI (Physical Logical Access Interoperability) specification.

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IDIS Solution Suite Delivers Increased Visual Awareness & Faster Incident Response

IDIS has released IDIS Solution Suite (ISS) version 3.5, an enterprise-class VMS. New features and service modules are designed around increased situational awareness, efficient response coordination, and sped up investigations.

A new real-time transport protocol (RTP) service enables seamless and stable video and voice relay to third-party devices and software without an SDK or API, increasing system flexibility and helping security teams coordinate responses to threats and incidents.

ISS v3.5 also includes instant synchronized playback, which presents operators with precisely time-synched screen views of video streams across single or multiple sites, removing the need for manual configuration, and reducing stress and complexity for operators, particularly during time-critical investigations.

IDIS logo

The new Event Notification Center enables centralized control of multiple audio devices, giving security teams mass and targeted communications capabilities, which can help them to pre-empt security or safety breaches, or to issue warnings in the event of an emergency.

IDIS Person Match speeds up investigations by extracting a person’s characteristics from multiple streams to present a clear timeline of events and last known locations.

“With our latest version of IDIS Solution Suite, we are making it easier than ever for users to manage an unlimited number of devices and sites, giving them enterprise performance without the usual associated price tag or ongoing lifecycle costs,” said Andrew Myung, president, IDIS America.

For more information go to //

Carmine, Font, Red, Text

Johnson Controls introduced the PLAI Adapter for the Tyco Software House C•CURE 9000 security and event management system, which connects to the PLAI Agent for physical access control system compatibility. This open standards approach enables enterprises to easily manage personnel identity and physical access across disparate physical access control platforms and other identity-based systems, reducing complexity and cost in system administration and improving the employee and user experience.

Created by the Physical Security Interoperability Alliance, yhe Physical-Logical Access Interoperability (PLAI) specification provides an open standard method of sharing and managing personnel, credential, card format, and biometric details across an enterprise.

To learn more, visit


Johnson PLAI

Axis Communications has partnered with BriefCam to put BriefCam’s video analytics onto Axis’ deep learning cameras. BriefCam Video Content Analytics will be available on the next generation of Axis cameras with edge-based deep learning processing capabilities from December 2021.

By enabling BriefCam analytics on the edge, users receive real-time alerts up to six times faster, achieve a 5-10 times reduction in bandwidth between camera and server, and need up to 55 percent fewer real-time GPU processing servers. This integration provides both flexibility in deployment options and cost efficiency from CAPEX and OPEX reductions for large scale or distributed video analytics deployments.

For more information, visit Axis Communications’ website.


Axis Briefcam

Teledyne FLIR released new additions to its perimeter security portfolio for critical infrastructure: Elara R-Series commercial ground security radars and the Triton FH-Series multispectral fixed cameras.

A first for Teledyne FLIR, the Elara R-Series is a commercial radar system for industrial commercial applications, increasing detection coverage, auto-tracking, dynamic mapping and position intelligence of intruders. Part of the Teledyne FLIR premium Triton family of cameras, the Triton FH-Series delivers both intrusion detection and video verification through its high-resolution thermal and visible imaging capabilities. These features, plus the ability to capture vital details using 4K imagery, enables security personnel to properly identify and assess situations, significantly improving response time.

For more information, visit


Teledyne Flir New Camera

LifeSafety Power, an ASSA ABLOY company, has received LenelS2 factory certification and joined the LenelS2 OpenAccess Alliance Program (OAAP).

LifeSafety Power’s NetLink NL4 and NLX network communication modules interface with OnGuard access control software versions 8.0 and 7.6 to provide advanced power management for enterprise access control systems. NetLink adds proactive monitoring and management capabilities to LifeSafety Power’s power systems; interfaces directly to the OnGuard platform; and is engineered to handle applications that require network management. Leveraging this new interface, all power system alerts are now viewable in the OnGuard software.

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Life Safety Power